What is even a Business without controversy? Bench Craft Company Lawsuit is a case that has raised many eyebrows in the business world. You are likely to see many lawsuits in the business world for different reasons, including scamming financial downfall people.
One of these might be the reason behind this lawsuit, which we are going to discuss further in this article, as it grabbed a lot of attention from the media, a lot of people, and their potential customers when the case was filed in 2018.
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Stated Allegations in the Lawsuit against Bench Craft Company
Bench Craft, which has been a leading company, has also been known for supporting small businesses and helping them to grow. Many customers allegedly filed a case against the Company. By claiming that the Company had engaged in dishonest, unfair, and deceptive practices.
- False Contacts in Golf Course Partnership
The Branch Craft Company has increased and shown partnerships with many golf courses as per their advertising strategy.
It has been claimed that the American Bench Craft Company lied about the number of interested parties. People who would view advertisements on golf courses. They have exaggerated their affiliation with other golf courses to attract more clients.
- Inability to Deliver Expected Results
They also made allegations about their services and complaints about the quality of their goods and services was not up to par as the Company’s advertising showed them. These are known as deceptive tactics.
Plaintiffs claim that they have made false promises of their goods and services that have made their customers suffer from burden and damage both emotionally and financially.
- Unfair Terms and Breaching Contracts
The Bench Craft Company is accused of offering contracts with unjust terms and conditions and circumstances that favored the business at the cost of its customers. And they tend to break the deals mentioned in the agreement. This contract breach with their clients led them to face financial losses.
- Deceptive Business Practices
Former workers of the bench craft company have made allegations of unfair and unethical business practices. They claimed that they had to work under pressure on hard sell techniques to attract potential buyers.
Other employees have also mentioned that the work atmosphere there was friendly they were appreciated for their work and efforts.
Understanding the Bench Craft Company Itself
Bench Craft is an American marketing company founded in 1982 in Portland specializing in Golf course advertising. It has been playing a signification role in the business industry ever since. It is a company that sells advertising golf course scorecards and tee signs to local businesses.
They work with many small businesses and are the great distributors of Golf courses across the United States. With the growth of the Company, the controversy over its commercial practices and advertising ways also grew.
Bench Craft’s Role in Supporting Other Small Businesses
However, the Company has been fighting its legal battles, even after building its reputation in 1982 as a leading and trustworthy marketing company. Moreover, many companies wanted to be partners with it.
But all the name it has made over the years was ruined by the plaintiffs in 2018 by accusing the Company of being a fraud.
Litigation of the Bench Craft Company Lawsuit
Now, we shall have a look at the legal proceedings of the allegations made by the plaintiffs:
Class Action Lawsuit
A class action lawsuit was filed in response to the Bench Craft Company. Now, this indicates that several plaintiffs with multiple complaints against the corporation. They filed a single case as many people were allegedly affected by the same crime class action.
Both sides of the Bench Craft Company lawsuit presented their views and supporting evidence as the case entered a difficult legal phase. Moreover, plaintiffs argued that the business had exaggerated the advantages of its advertising services while failing to achieve its goals. They claimed that despite the huge amount of money invested, numerous businesses experienced little to almost no growth in customer engagement or income.
Shedding Light on Bench Craft Sales Tactics
The effects of the Bench Craft Company litigation go beyond the boundaries and limitations of the specific dispute. Authorities that regulate were forced to research advertising techniques more carefully and consider applying more severe rules for businesses operating in this industry.
The legal dispute sheds light on the possible consequences of exaggerating advertisements of their Golf scoreboards and other goods. Moreover, these claims were that the Bench Craft company convinced clients to invest huge amounts, expecting more in return through false claims.
Settlement and the Outcomes
Bench Craft Company and the plaintiffs somehow managed to settle as the lawsuit progressed. The settlement’s contents are private and not accessible to the public. However, the simple fact that the lawsuit even existed brought attention to the need for honesty and ethical behavior in the advertising and marketing profession.
Customer’s Experience of the Bench Craft Company
Bench Craft company has received very much negative comments and feedback from the customer. Some clients have issues with advertising pricing that are comparatively higher than the alternatives they already have.
Here are some of the other allegations by the potential customers:
- Have accused them of spamming their business email accounts with unnecessary emails.
- Bench Craft Company has also been accused of taking thousands from clients and businesses. And promising them to print their ads on scorecards, which they did. However, no one ever saw their golf course ads when they visited different golf courses.
- One client worked with the Bench Craft company and kept charging their credit card without the customer’s consent.
- Another user claimed that the advertising company took $1600 for advertisement but never advertised anything.
- They also have charged twice for the same ad, about $750. The client stated, ” It is sad to admit that this company is a fraud.”
Lawsuit Made a Decision Against the Bench Craft
The lawsuit found the American Bench Craft Company responsible for all their alleged unethical action and sought compensation for the damage it caused to the businesses. Furthermore, plaintiffs also complain about the Bench Craft Company’s customer service as they do not exchange or refund their goods even if they do not satisfy the customers.
Statement by the Bench Craft Company
The Company, in its Defense, stated that it always tried to satisfy its clients through its advertisement services. However, if they don’t get satisfied is because of the results caused by changes due to the fluctuation in the market, which is far beyond their control.
Final Thoughts on the Bench Craft Company Lawsuit
The Bench Craft Company Lawsuit also clarified the importance of the business to research before establishing an association. Nowadays, business owners and entrepreneurs are more cautious. When they are considering cooperation, they seek proof of the benefits that the advertising companies promise. It also reminds the companies to stay ethical and scamming and spamming businesses.
For the next few years, these companies know how they will handle advertising. Also, sales and collaborations will probably be influenced by the legacy of the Bench Craft Company lawsuits. It provides a case study of potential impacts on the law, money, and reputation when companies violate their ethical principles.
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