Is Hulu Not Working? Hulu can fall prey to all the same problems that plague other online services. Internet connectivity problems, malfunctioning apps, web players, and various other things can result in Hulu not working.
To get Hulu operating again, you’ll have to do some troubleshooting.
These troubleshooting tips apply to all Hulu-compatible devices, including the web player on PC and Mac system and the Hulu app on phones, tablets, streaming devices, and video game consoles. If a particular step doesn’t apply to your device, move on to the next one.
Why Isn’t Hulu Working?
The two most common problems that hold Hulu from working are internet connectivity problems and software problems. The first issue can be made by your home network equipment or internet connection, but it can also happen if the Hulu service itself is experiencing connectivity problems. The second broad category occurs when a query with the web player or Hulu app prevents it from working correctly.
Here is How to Solve Hulu Not Working Issues
Hulu is an internet streaming service, so it needs a few things to work correctly. It would be most useful to have a high-speed data connection, a compatible device, and either a web browser that can run the web player or the correct Hulu app for your device. If there is a difficulty with any of these components, Hulu won’t work.
To get Hulu running again, try these troubleshooting tips:
- Check to see if Hulu is down. If the Hulu website or web player won’t load, or the app won’t play videos or fails to load perfectly, then the Hulu service may be down. Determining whether the service is up or down is easy, so this should be your first step. Monitor social media first, as people tend to report streaming service outages quickly.
- Check for Hulu error codes. If you got a Hulu error code when trying to stream, check for information about that specific code. You can still use these general troubleshooting tips, but you may find more detailed information if you have an error code.
- Fully close the Hulu app. If your device supports it, completely close the Hulu app and then open it again. In some cases, the only method to do this is to power down the streaming device and unplug it until it resets.
- Restart your device. Whether you’re trying to stream on a system, phone, video game console, or another type of device, try restarting it. Make sure to do a complete restart and unplug the device from power if necessary. After turning the device back on, check to see if Hulu runs.
- Try a different device. If you’re streaming on your system with the Hulu web player, try a different web browser, or try streaming on your phone. You can stream Hulu on a wide variety of other devices, so you probably have at least one alternative available.
- 3.0 Mbps: Standard definition streams.
- 8.0 Mbps: Live content.
- 16.0 Mbps: Ultra high definition streams.
- Check your internet connection. You require a high-speed internet connection to use Hulu, so check to see if your connection is working correctly. Hulu recommends the following speeds:
- Try a wired internet connection. If your connection isn’t quick enough, try connecting to your modem with an ethernet cable if your device supports it. If that works, then your Wi-Fi connection may not be strong sufficient, or you may have too many devices connected to your router.
- Improve your Wi-Fi reception. If you’re connected via Wi-Fi, try to remove any obstacles between your router and your streaming device. The closer the two are together, and the fewer obstacles between them, the better your chances of Hulu working.
- Reboot your router and modem. You will typically require to unplug these devices to reboot them fully.
- Update your app or web browser. If you’re using the Hulu application on your phone or streaming device, make sure that it’s fully updated. If you’re streaming with the web player, restart the browser and manually install updates if needed.
- Clear the Hulu app cache. Locally stored data in your Hulu application may be corrupt, preventing the app from streaming any new content. If your device supports it, clearing the local data or application cache can fix this problem.
- Reinstall the Hulu app. If the Hulu app is already up to date and removing the cache didn’t help, then uninstalling and reinstalling it may help. Simply delete the Hulu app from your device, and then download and install it fresh.
- Navigate tosecure.hulu.com/account.
- Click on Manage Devices.
- Locate your device, and click Remove.
- Sign back in on your system and attempt to stream.
- Deactivate your device. From your Hulu account page, deactivate the system you’re trying to use. After deactivating the system, you can reactivate it and try again.
- Update your computer or device. If you’re streaming on a computer system, install any available operating system updates. If you’re streaming on a phone, tablet, game console, or different streaming device, check for and install any available operating system or firmware updates.
- Check with your internet service provider. If Hulu isn’t down, and you’re helpless to find any issues with your local network or hardware, there may be a problem at the internet service provider level. Contact your provider and inquire if they are having a connectivity problem with Hulu.
FAQs
Does Hulu have streaming issues?
You can typically remove cache/data via your device’s settings menu. This step eliminates temporary files to help free up needed space. Finally, uninstall/reinstall Hulu: On select devices, you can uninstall and reinstall the Hulu app to help alleviate any streaming issues.
Why does Hulu keep crashing on TV?
You may have a problem with your Wi-Fi Internet connection. Hulu’s speed requirement is at least 3.0 Mbps for on-demand streaming and 8.0 Mbps for live streaming. So make sure your connection is up to speed. Otherwise, try elevating your router or bypassing it to connect directly to your modem.
Why is Hulu currently unavailable?
Some content on Hulu is not available on each device. Check to see if your device supports the latest Hulu app, as well as premium network streaming if you’re dropping these networks or programming.
Why is Hulu not working on Roku?
Restart the Roku to remove its memory via Settings > System > System restart. (On a Roku TV, here is Settings > System > Power > System restart.) Reinstall the channel. Note it will be attached to the END of the channel grid.
