Sams Club Return Policy (A Closer look)

Sams Club return policy

You are an impulsive buyer and regret buying many useless products, or you do not even have space for all of them, you can always return them. And sometimes, finding a product with proper measurement, quality, and liking becomes a hustle. But Sams Club return policy is different.

Whether you are or are not a member and want to know about the return policy for Sam’s Club. This article will guide you about it in detail and every aspect of it in every detail. Or, if you are wondering how to cancel a Sams Club membership, you can do it anytime, but keep in mind that Sams Club is only a membership-based service.

They have kept their service quite generous to make their customers happy.  Because Sams Club guarantees 100% strives to satisfy their customers. You can return the product to the retailer by visiting or shipping it back to the shop. You will get your refund back after returning your product. If you used a credit card for your purchase, you will receive the payment in your bank account, and if you have used cash, you can collect your cash from the Sams Club location.

Method To Return To Sams Club

A very easy method is to email them. You can log in to your Sams Club account. And look for the order details you want to return. You will receive a return label on your screen; you can print it.  Then, you can pack the item and send it back to the location of Sam’s Club. Or if you had collected it from the Sam’s Club location, you can also visit there to return the item.

When you go to the club`s location, the person at the desk wants to know about the return. Let that employee collect the item with the receipt. Then you will get a refund after returning your parcel.

Can I Return An Item To Sams Club Without a Receipt?

You have lost the receipt and need help figuring out what to do. There is no issue with that. They will search for your order history on their computer. You can also log in to your Sam’s Club account to see all your order history and reprint the receipt if you have lost the original one.

Method To Check Order Status Of Sams Club

Checking orders from Sams Club is very convenient. You can visit the Sams Club retailer website and check your order status. To check any orders currently in progress, log in to your account. You can also use the feature in-club purchases on the website for the information.

People can also track your package from order status. Also, the order number as a reference if you need to call for additional information is given there.

What if I need the original packaging of the item?

The original box, the warranty and manual card, and complete product material are preferred to return any package to Sam`s Club. Or else returning the package is not possible, and a refund cannot be offered. Also, a partial refund can be offered in some cases. You can always call Sam`s Club and ask their representative.

Duration For Returning Your Package To Sam`s Club

However, must return your package before it’s too late, as 90 days is the return time. You have even less time to return heavy electronic devices to get your refund in 90 days.

Moreover, you can complete your return for heavy equipment and contact the licensee within 30 days. And those who want to return mobile phones can return so within 14 days to get their refund on time. Changing or returning the batteries and tires depends on the manufacturer’s warranty.

Sams Club Provides Full Refund Or Not

In the case of a refund, you have to pay charges for the delivery from your end, but you must receive the full payment for your refund. However, the more time you spend on the return, your refund can be delayed. So, try to return your package as soon as possible after the purchase. The damage during your return shipment will not concern Sam’s Club.

Duration For Sams Club Refund

If you purchased your item by cash and are returning it at the location of Sam’s Club, you will get your refund on the spot. If you made your purchase with your credit or debit card, you will get your refund instantly in your bank account, but it will take some time to show in the account balance.

Sams Club Also provides a Customer Service Phone Number.

You can call (888) 746-7726 in case of any issue or refund from 7 a.m. to 11 p.m. CST from Monday to Saturday. You can contact the representative on Sundays from 10 a.m. to 8 p.m.

Chat Support Of Sams Club

Sam’s Club offers Chat Support that is available seven days a week. To go on the chat support page, you can visit their website. From there, you can get help live from the club`s representatives for any return issue.

Non-Refundable Purchases

They also have a few exceptions to their return policy. The non-refundable products are mentioned below:

  • Tickets
  • Gas
  • Gift Cards
  • Prepaid Cards
  • Watches
  • Jewelry
  • Pharmacy items
  • Tobacco
  • Alcohol
  • Personalized or customized products
  • Wholesale Trading Program purchases from Sams Club
  • Hearing aids
  • Optical aids
  • Cigarettes
  • Batteries

Mattress Return Policy

You can talk to the representative of Sams Club through their chat support. They will first speak to the vendor about the return instructions. In chat, they will ask you about the reason.

Mattress Return Policy

The customer told them that the mattress hurt her back. They instantly understood and agreed to return. You can also try Walmart Air Mattress; they have great reviews.

Manager Caution

Managers have all rights to cancel the refunds if anyone is exploiting the Sams Club return policy. A few purchases must be checked and approved by the manager if these are not specified with legal limitations.

Is Purchase And Returning to a Different Location Possible?

Absolutely, yes, if you had purchased any product from any location near your grandma`s or friend`s house but now you realize it is not a satisfactory or useful purchase back your place, you can return it to Sams Club near your location. But the products with exceptions are not returnable.

Costco Vs. Sams Club Return Policy

Costco Vs. Sams Club Return Policy

In Costco, you do not need any return receipt because of its better tracking system. But Sams`s Club its tracking system is not that strong. If you do not have your receipt, it makes the chances half for your return. Unlike Sams Club, Costco provides extensions to their warranties on major appliances. Both offer generous return policies, but Costco is much better than Sams Club.


Q1: Can I Return Walmart Items To Sams Club?

Ans: No! You can not return Sams Club items to Walmart because your refund was promised with Sams Club, not Walmart. And you must return the product to the same store from where you bought it.

Q2: Is Xbox refund available in Sams Club?

Ans: One of a customer reviewed that he returned his Xbox after six months of use without any hassle. Which he bought and returned online. As long as you have your membership continued, the Sams Club will not lose any chance for their guaranteed satisfaction.

Q3: What is Sams Clubs return policy for TVs, computers, microwaves, and other heavy appliances?

Ans: According to Sams Club’s return policy, you can return a TV, computer, microwave, and other heavy appliances within 90 days.


SamsClubreturn policy is very lenient. Most returned items are refundable in due time (but not the exceptional ones). You can contact their representatives through chat support or call. Also, you can track your package on the account at the Sams Club website. It is preferred to ask for a refund with the receipt, but in case you have lost it, you will still be able to return the package and will be able to get a refund instantly.