Can’t make it to your Walmart shift today? If you want to report an absence, call the official Walmart call out number, 1-800-925-6278. This hotline is available 24/7, making it easy to notify your store and Sedgwick about your absence in just a few minutes.
Read this post to know exactly how to report an absence using the Walmart call out number, what information you’ll need when calling, and some tips to make the process smooth and stress-free.
Quick Answer:
The Walmart call out number (attendance hotline) is 1-800-925-6278.
Key Points You Must Know
- If you do not report your absence at Walmart, it may result in disciplinary action.
- Must report your absence three hours earlier.
- Utilize the Walmart call out number (1-800-775-5944) to report your absence.
- Access the WalmartOne application to check holidays, work schedules, and payroll to report an absence.
- You can also contact your store manager directly to inform Walmart corporate of your absence.
- Necessary details, such as WIN no., date of birth, and store code/address, are arranged before calling in sick at Walmart.
What is Walmart Call Out Number for Employees & Associates?
Here is the official Walmart Associate Information Line or Attendance Hotline number to report sickness and absence:
1-800-925-6278
This number is available 24 hours a day, 7 days a week. However, you must provide this information before calling in sick:
- Your Walmart Identification Number (WIN)
- Your Walmart store location number
- Your date of birth
When you provide this data, the Walmart HR and management team record your requests and adjust scheduling. Plus, we recommend that you must call at least 3 hours before your shift.

Now, scroll down for full steps, policy, and other reporting methods.
How to Report Absence Using Walmart Call Out Number
If you are absent from your Walmart job, you are expected to report your absence as soon as possible. You can report your absence by calling the Walmart associate information line. Here is how to do that:
- Call this Walmart call out number: 1-800-925-6278.
- You will be prompted to input your WIN, store number, and date of birth.
- After that, the system will send you a verification code.
- Send this verification code to the manager.
- And tell the reason why you are calling out. Like your mother is sick and you are taking her to the clinic, or you are not well.
NOTE: You don’t need to provide the detailed medical information when you call out to Walmart. A reason is enough.
How to Report Absence at Walmart Online?
If you don’t want to report absence using the Walmart call out number, then use the Walmart online portal for employees at OneWalmart. To do that:
- Log in to Walmart OneWire and enter your WIN and password.
- Select the “Report an Absence” link.
- Choose the shift you will be missing and add the reason why you are calling out.
- Click on the “Submit” option when you are done.
- After that, add the confirmation code that pops up on the screen.

Your request will be sent to your manager or Human Resources for approval. Once it is approved, your absence will be in your Walmart W2 account.
Report Absence at Walmart via the MySedgwick Option
If you need to be out for more than a day due to illness or any other reason, you can contact Walmart Sedgwick. It is a third-party administrator for leave of absence at Walmart that manages many types of leave, like medical leave, family leave, and personal leave.
Follow these steps to contact Sedgwick Walmart to request a leave of absence:
- Call Sedgwick on 1-800-925-6278 or go to the official Sedgwick website.
- Provide your name, WIN or employee number, the dates of your absence, and other information.
- Now you will need to provide detailed information about your situation and also a doctor’s note or medical documentation in support of medical leave.

Directly Call your Walmart Store Manager to Request a Leave
If you are absent from your shift, and you don’t want to go for the Walmart call out number or my Sedgwick and OneWalmart option, then just contact your store manager as soon as possible. So, they can find someone to cover your shift. You may be asked why you are absent and if you will be returning to work. It is important to be respectful and professional when speaking to your manager. They will appreciate honesty and understanding.
What is Walmart Call-in Late Number?
The call-in-late Walmart number is similar to the sick number. If you are in a situation where you come late but do not miss your work, then follow these simple steps.
- Call this Walmart call out number: 1-800-925-6278.
- Told them you want to go in late.
- Verify your WIN and other mandatory information.
- Now, wait for confirmation.
- You get a confirmation code. Save it.
- Talk to your branch manager.
- Tell your manager you are coming late.
- Wait for confirmation and further instructions from your manager.
If you do not have your WIN, contacting your manager directly is way better than calling the Walmart Associate Information Line.
Walmart Calling Out Policy and PTO
Wondering how many leaves you get at Walmart?
Walmart’s calling-in-sick policy provides 48 hours of Protected Paid Time Off (PPTO) per year. It is equal to six 8-hour days that you can use for call-outs without penalty. PPTO is available to all Walmart retail associates, whether full-time, part-time, or temporary, and unused hours.
To avoid Walmart warning points, you must report your absence before your shift begins and use PPTO. However, unused PPTO rolls over into the next calendar year. You can check your PTO/PPTO balances on the One Walmart GTA Portal.
Warning points are deducted as follows:
- 1 point for a full-day absence reported late
- 0.5 points for a half-day absence
- 2 points for a full-day absence with no notice
- 1 point for a half-day absence with no notice
- 2 points for holidays and random days
To avoid penalties, always notify the company well in advance, more than three hours before your shift starts.
Walmart Warning Points System

According to the Walmart warning point policy, you can receive up to five warning points for absences reported through the Walmart call out number or any other method within six months. The company tracks these points closely, for accumulating more points can lead to serious consequences, including termination.
Have a glance at some examples of how many absences you can have based on points.
| Five Reported Absences: | One point for each reported absence (5). |
| Two Unreported and One Reported Absence: | Two points each for the unreported absence (4) And one point for each reported absence, five points in total. |
| One Unreported and Three Reported Absences: | Two points for the unreported absences and one point for each reported absence, five points in total. |
| Ten Half-days: | Half points for each half-day, five points in total. |
| One Reported, one Unreported Absence, and Four Half-days: | One point for each reported absence, two points for each unreported absence, and half points for each half-day. It means five points in total. |
Remember to track always how many points you have used and how many points you have remained before going to call on Walmart call out number.
FAQs
What is the fastest way to report an absence at Walmart?
WalmartOne is the fastest way to call in sick at Walmart.
How to call out of Walmart without getting a point?
Use PPTO and report your absence three hours before your shift starts using the official Walmart call out number or the OneWalmart system.
Is everyone eligible for intermittent leave at Walmart?
Walmart’s paid family leave and sick leave is for all full-time hourly employees after a year of service. However, there are specific states where associates get benefits through state plans. On the other hand, Walmart’s short-term disability coverage allows you to cover serious health conditions and other emergencies.
How many points can you get at Walmart before termination?
Walmart policy allows for a maximum of 5 warning points in six months before an employee is issued a termination notice.
Is Walmart getting rid of PPTO?
No, Walmart is not getting rid of PPTO: Protected Paid Time Off.
Do I have to call the Walmart call out number if I use PPTO?
Yes. If you’re using PTO at Walmart, you still have to call out or report your absence through the proper system.
Can Walmart reject PPTO?
Walmart can’t reject your PPTO if you follow the rules. But there are a few situations where PPTO does not work if you:
- Didn’t report the absence
- Apply it too late
- Run out of hours
Does Walmart offer paid leave?
Yes, in most of the states in the US, the Paid Sick Leave (PSL) law is applied, and Walmart has followed it.
How do I contact Walmart corporate?
- Walmart corporate office email: https://corporate.walmart.com/about/contact
- Walmart corporate phone number for employees: 1-800-925-6278 (1-800-WALMART)
- Online: https://corporate.walmart.com/about/contact
Does Walmart customer support call you?
No. Walmart’s customer service generally doesn’t make unsolicited calls.










