How to Solve Hotmail Not Working Issues with Easy Tricks (2024)

Hotmail Not Working
Hotmail Not Working

Is your Hotmail not working? In this guide, we have given you some fixes to solve this issue.

Hotmail is the first free email service based on webmail launched by Microsoft. In Hotmail, users can send and receive emails at high speed, secure their accounts, recover an account, address two people in an email easily, send a particular email to multiple users without the user’s consent, and many other features will be available.

Microsoft Outlook Takeover the Hotmail is the Issue

In 2012, Hotmail transitioned to Outlook to enhance the features of Microsoft Office. and in 2012, Hotmail was completely dead. Many users reported to Microsoft that there have been a few interruptions with Hotmail or Outlook after the transition from Hotmail to Outlook. In most circumstances, these will be old results not lasting very long, although some issues will be prolonged, Outlook login problems being the most highlighted.

If you made a move from Hotmail to Outlook, then you might not be happy with the automatic switch and not have the ability to switch back to Hotmail again. In fact, we have noticed a few people complain about the Hotmail spam filter not working and imagine that the service hasn’t improved since the modifications to their inbox. You cannot enhance Outlook itself. However, you can block the Hotmail spam emails and get rid of them for good.

So, Can I Still Use Hotmail?

In 2013, Hotmail was completely dead. While you can still use the Hotmail email address, it will redirect to outlook.live.com. To log in to your Hotmail account, just navigate to https://login.live.com/ and enter your Hotmail login credentials.

Why Is Hotmail Not Working? Reasons

Why Is Hotmail Not Working
Why Is Hotmail Not Working

Sometimes, our Hotmail account can stop operating. Now and then, we can see users grumbling about issues like Hotmail not functioning, not sending or collecting emails, etc.

Here, we have shared all the reasons that caused Hotmail not to work.

  • Internet connection
  • Incorrect details (username and password)
  • Outdated version (update ASAP)
  • Virus
  • Improper configuration
  • Errors
  • Enabled email forwarding option
  • Misconfigured email filter
  • Server-down problem
  • Hotmail is incompatible with the web browser that you are currently using.
  • Your device can be wrong with your iPhone, computer, Android, or tablet.
  • The application you are using for sending an email might not be working.

8 Fixes: How to Solve Hotmail Not Working Issue on Chrome 

Here are the following fixes for the Hotmail is not working issue on Google Chrome that will be helpful for you to learn.

1. Check Your Internet Connection

Does Microsoft Outlook Live not work? If not, then you need to check your internet connection. In fact, if your computer’s internet connection is having problems and is not working properly, then you are likely to encounter the Outlook Live not working error. When this occurs, you need to check your internet connection immediately. Before trying to access Outlook Live again, solve the problem if there is no internet access.

  • Reboot your modem or router and try to connect the device after a few minutes.
  • Now, you can connect to Hotmail. Likely, your Hotmail service will now operate properly, and you will be able to take advantage of it to the fullest.

2.  Clear Your Browser’s Caches

You must clear the cache and cookies of your browser to avoid any issues when your Hotmail not working properly.

  • First of all, open your browser and then click on the menu available in the top-right corner.
  • Click on the More Tools tab, and then choose Clear Browsing Data.
  • Now determine the time interval, and then check all boxes.
  • After that, click on the Clear Data tab to complete the procedure.

3. Update Your Browser

Sometimes Chrome produces many problems including Hotmail not working. So, make sure that your browser is up-to-date. An updated variant fixes various technical issues that you confront while accessing it. To refresh, go to the settings and then check the most advanced update, if available.

4. Connect Using HTTPS

  • First of all, go to www.account.live.com.
  • Agree on Connect with HTTPS under the other opportunities.
  • Select Use HTTPS automatically.
  • After that, click on the Save tab.

5. Remove and Re-add your Outlook Account for Windows & Mac

  • Open the OUTLOOK app on your device. Tap the file menu in the screen’s top right corner.
  • Then, choose info from the side menu bar and tap the account settings option.
  • Click on the manage profiles option and select email accounts.
  • After that, choose your Hotmail account that doesn’t work and tap on the remove button.
tap remove
tap remove
  • Now, again, add your account, open Outlook, and tap on files.
  • Click on the add account button, which is present under the info page.
  • Finally, resolve the gap by filling in the Hotmail email address and password to log in.

6. Check the Third-Party App Installed In Your System

If any antivirus or other administration is causing the ‘Hotmail not working’ issue, momentarily turn it off. Once you are satisfied with Hotmail, you can then utilize the application. Similarly, you can also temporarily disable your browser extension if a problem arises due to the extensions.

7. Temporary Turn-off Malware

The most probable reason for Hotmail not working is to have an antivirus program. It is possible that antivirus software installed on your device sees your Hotmail account as a threat and, therefore, has flagged it as malicious. Because of the same reason, it can delay Hotmail’s normal working.

In this case, temporarily turn off your antivirus and check if doing so positively impacts Hotmail. If this fixes your problem, contact your antivirus support to safelist Hotmail.

8. Remove Malicious Browser Add-ons

If you are a user of browser extensions, that means making the experience easier, and these extensions may cause issues. When you install add-ons in the browser, you gain explicit permissions on your own to access your private data from the website you visit.

If you unknowingly download such an extension, it might be trying to access your information from Hotmail, and due to the security breach, your email account may be having some issues.

It would be advisable to temporarily disable your extensions one by one, check if it makes any difference in Hotmail’s functionalities, and permanently uninstall the one causing the problem.

5+ Fixes: How to Solve Hotmail Not Working on Android or iPhone 

If your Hotmail not working on the iPhone or Android app. Then, you should follow these given tweaks first to fix the issue.

  • Check that you enter the proper account details and ignore using the auto-fill passwords and other information. So, fill it out manually.
  • Another thing you have to take care of is whether your account is supported on the app or not. You can insert an outlook.com account that involves Hotmail, Live, MSN, and Microsoft Office 365, an exchange server account, and exchange online in the app. Moreover, if you do not understand what kind of email account you are using, then verify with your email provider or simply ask Hotmail Customer Support for help.
  • If your account is already added to the app but does not function, then you must follow the guide. First, you have to open the Mail app and view the settings. Next, choose your Hotmail account. Then tap on “Remove Account.” After that, select the device option, and your account will be erased from your mobile app. When the account is erased. You will need to add it again to the apps as you did before.

If the tweaks mentioned above do not fix the Hotmail not working issue, then apply these fixes to resolve this issue on Android and iOS.

1. Check Mail Days to Sync Settings

Having a syncing problem with your Hotmail is a common issue; all you need to do is change the check mail days to sync on the iPhone. The steps are below to point out:

  • Open your mobile and search the settings icon on your iPhone.
  • Go to Passwords and Accounts.
  • Click on your Hotmail account.
  • Next! Find and select the mail days to sync, and tap no limit.
Step 4: Find and select the mail days to sync

Now, you will receive daily emails in your inbox.

2.  Check the Recent Fetch Data Settings

If you are disturbed by Hotmail not working, turn on your recent fetch data settings on the iPhone. You will never receive any mail notifications if you don’t enable this option. Follow the steps to receive the email popup.

  • Open the settings icon and click passwords and accounts.
  • Tap the fetch new data option.
  • Choose the most thoughtful option, automatically or manually, and set a schedule.
Step 3: tap fetch data & Choose option manually

Now you will receive the pop-up email to update you.

3. Always Use the Official Microsoft Outlook App

After doing research by software professionals, they found the Hotmail app listed on the Play Store is not an official version to choose from. Try to find the official app Microsoft Corporation launched to use for official and personal purposes. Whenever you use third-party apps, always do research first before downloading.

4. Update Your iOS Version

When nothing is fixed through the settings side, now fix the Hotmail not working issue by updating your iOS version; that will definitely solve the problems.

  • Go to the settings menu and tap general.
  • Then click Software Update.
  • Last! Follow the onscreen instructions to download and install the update.

If it is available after updating your iOS software, all the bugs that could be causing your mail app issues to not allow Hotmail to work will be gone.

5. Using a VPN on your Mobile

If you have ever noticed that sometimes your ISP blocks an app in your country or region, So, you can try VPN apps to fix Hotmail not working correctly.

  • Open the Google Play Store and search for the best VPN apps.
  • Once you have found or installed the VPN app, connect a VPN to another country to check whether or not your Hotmail app works with your BPN apps.

Note: You can use a free or paid VPN service.

FAQ’s

Q: Is Hotmail closing old accounts?

Microsoft Hotmail accounts can only be closed manually by the owner. However, if the accounts become inactive for at least two years, they will be removed automatically.

Q: Why can’t I access my Hotmail account?

There could be several reasons why you still cannot sign in to your Outlook account, from forgetting your password to traveling or using a new device. If you remember your password but it is not running, make sure that Caps Lock is toggled off, and your email address is spelled correctly.

Q: What is going on with Hotmail?

Microsoft is moving all of its Hotmail users to Outlook.com by this vacation. Microsoft provided administration last summer for those who needed to secure the Hotmail-to-Outlook.com move proactively. There’s not much required on users’ parts to make this happen.

Q: How do I regain access to my Hotmail account?

To regain access to your Hotmail account:

  • Go to the https://account.live.com/acsr page.
  • Type the Hotmail email address that you are trying to recover.
  • Enter an alternate email address where Microsoft can contact you.
  • Enter recent passwords, subject lines of recent emails, and other account details.
  • Once you send the mail, then Microsoft will respond to you at the alternate email address that you provided with commands to recover your account.

Conclusion

Hotmail was launched by Microsoft, and millions of people use this email around the universe. But sometimes, Hotmail not working and causes errors, and we are going to fix these issues. Therefore, this guide will help you a lot because the multiple fixes are mentioned to be fixed over here, and you don’t need to go anywhere.